Privacy Policy

How Nequiid collects, uses and protects users' personal data.

In short

This document describes what data we collect, how and for what purpose we use it, and what rights you have in relation to your personal data.

By using the nequiid.md website, you acknowledge that you have read this Privacy Policy and that you accept its terms and conditions.

General provisions

This Privacy Policy regulates the processing and protection of personal data of users of the nequiid.md website.

We comply with the requirements of the legislation in force in the field of personal data protection and take the necessary measures to ensure their security.

What data we collect

We can collect the following data:

  • name and surname
  • e-mail address
  • telephone number
  • delivery address
  • payment information (in encrypted format)
  • technical data: IP address, cookies, device and browser type

We only collect the data necessary to process orders and improve our services.

How we use your data.

Personal data is used for:

  • order processing and management
  • communicating with you about your order or assistance
  • delivery of products
  • improving the functioning of the website and the user experience
  • fulfil legal obligations

We do not use the data for purposes unrelated to the operation of the service.

Transmission of data to third parties

We may transmit data to third parties only in the following cases:

  • delivery services - for order fulfilment
  • payment systems - for payment processing
  • public authorities - in cases provided by law

We do not sell or pass on personal data to third parties for marketing purposes.

Data storage and protection

We take technical and organisational measures to protect data, including:

  • secure servers
  • limited access to information
  • use of modern means of protection

Data is stored only as long as necessary for the purposes specified in this policy.

Use of cookies

The nequiid.md website uses cookies to:

  • correct functioning of the website
  • memorising user settings
  • analysing user behaviour

You can disable cookies in your browser settings, but doing so may affect the functionality of certain website features.

User rights

You have the right:

  • obtain information about your personal data
  • request their modification or deletion
  • withdraw consent to data processing
  • ask questions about confidentiality

You can contact us by any convenient means.

Limitation of liability

We do our best to ensure the stable and secure operation of the website, but the company does not accept any responsibility for:

  • temporary technical breakdowns
  • third-party actions
  • incorrect use of the website by the user

Privacy policy changes

The Company reserves the right to change this Privacy Policy without prior notice.

The updated version of the document is always available on the website.

Contact information

If you have any questions about data protection, you can contact us:

E-mail: support@nequiid.md or via contact form on the website.